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Terms and Conditions
By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.
Privacy Policy Returns Policy Shipping Prices
Privacy Policy
For our online purchases we use 128bit secure server for payments processing.
Security section.
What information we hold about you
If you have bought something from us we will have your email address, delivery address and/or phone number. If you choose to deliver items to a third-party, we will have their name and address details. Information is only used to help us deliver the gifts and gadgets and to contact you.
We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for your continued loyalty or make an offer we think you might like based on your order history. We also collect information about how many 'hits' our website gets and we monitor the site traffic patterns to us build a more useful site in subsequent re-designs. Our site also does not use 'cookies'.
What we do with your information
In addition to processing your order, we also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history. We also send out a monthly email newsletter to anyone who has requested this.
If you don't want to receive the newsletter, simply respond to the Newsletter email with “unsubscribe” in the title, or send an email entitled “unsubscribe” to: newsletter@destinygiftsandgadgets.co.uk.
We NEVER exchange, sell or otherwise give away your email address to other companies. Your email address is used solely by yourself, for purposes of logging into your account, and us for emailing you regarding your orders and to update you with our newsletter.
Who else sees your information
We may have to disclose some of your information to service suppliers to help complete your order. These parties include Royal Mail, Parcel Line and other such courier services. Your Consent By using our web site you consent to us using the personal information you have given Destiny Gifts and Gadgets and our trusted partners, as outlined in this Privacy Policy
Returns Policy
If the item you have ordered is faulty, defective you must return it to us unused and in its original condition within 30 days for a prompt replacement, exchange or refund.
Returns
How do I return an item? Simply email returns@destinygiftsandgadgets.co.uk
Faulty or defective items:
If you return an item because of an error on our part, or it is defective, we will happily refund your costs in returning it to us. The item(s) must be returned within 14 days of purchase.
Returned items lost in transit to us:
We cannot be held responsible for packages lost in transit: as you are responsible for returning the item(s) to us, we recommend sending the package by Recorded/Special Delivery.
Refunds, replacement and exchanges:
Refunds, replacements or exchanges are usually processed within 7 working days of receipt of the returned item(s) by Destiny Gifts and Gadgets. Any refund will be made in the same form of payment that was used to make the initial purchase.
Please note, in all instances Destiny Gifts and Gadgets shall not be liable for incidental or consequential damages or expenses, including but not limited to lost profits or other economic or commercial losses. This warranty does not affect your statutory rights.
Complaints Procedure
Destiny Gifts and Gadgets takes its relationships with customers very seriously, and we expend a great deal of effort ensuring that we keep you happy. We aim to reply to emails within one working day of receipt.
Shipping Prices
Destiny Gifts and Gadgets shipping prices are calculated based on the overall weight of your purchase as this is how our courier calculates their postage, the prices per weight are set out as below:
ZONE ZONE NAME 1 United Kingdom (Standard) 2 International (Worldwide)
CURRENT WEIGHTS ZONE 1 ZONE 2 0.010 kg - 0.100 kg £0.99 £8.99 0.101 kg - 0.200 kg £1.99 £8.99 0.201 kg - 0.700 kg £2.99 £8.99 0.701 kg - 2.000 kg £3.99 £14.99 2.010 kg - 3.000 kg £4.99 £65.99 3.010 kg - 5.000 kg £5.99 £100.99 5.010 kg - 7.000 kg £6.99 £140.99 7.010 kg - 50.010 kg £9.99 £180.99
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"Your Destiny is the Realisation of Your Dreams" - A Waterman
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